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Uncertainty in the Cloud: Changing Requirements for Disclosing Customer Data

Julie Davis - Thursday, November 15, 2012

By James B. Baldinger and Chas Short, Carlton Fields- Bloomberg Law


Rapid advances in communications technology has resulted in a surge in the amount and types of data maintained by the wide range of companies that provide services to consumers and businesses. Accessing the information stored by those companies is quickly becoming essential to law enforcement agencies, resulting in a tremendous increase in requests for access to emails, text messages, social media messages, and other customer information. Cell phone carriers alone report that in 2011 they responded to 1.3 million law enforcement requests for information such as text messages, caller location data, and subscriber information.


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